Terms of Use

1.1 These Terms of Use should be read carefully and in conjunction with the Teamer Privacy Policy, which is accessible on the Teamer Website. Together, these Terms and the Privacy Policy constitute a legally binding agreement between Teamer and each user of the Website or Platform regarding access to and use of the Services. For the avoidance of doubt, the terms “you” or “your” refer to the user accessing or using the Teamer Website, Platform, and Services. The terms “we”, “us”, and “our” refer to Teamer. Individually, each of you and Teamer may be referred to as a “Party”, and collectively as the “Parties”.

1.2 If you do not agree to these Terms, you must not use the Website, Platform, or Services. If at any time during your use of the Website or Platform you cease to agree to these Terms or the Privacy Policy, you must immediately stop using the Teamer Website and Platform and remove or uninstall any locally installed components from any device on which they are installed.

1.3 By accessing or using the Teamer Website, Platform, or Services, you irrevocably accept and agree to be bound by these Terms and the Privacy Policy. This Agreement supersedes any prior oral or written terms or agreements between you and Teamer relating to your use of the Website, Platform, or Services. Your use of any Service constitutes your acknowledgment and acceptance of this Agreement.

2.1 This Agreement is published in compliance with, and shall be interpreted in accordance with, the laws and regulations applicable to Teamer’s operations, including but not limited to:

• The Australian Privacy Act 1988 (Cth) and the Privacy Legislation Amendment (Enforcement and Other Measures) Act 2022 (Cth);
• The Australian Consumer Law, as set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth);
• The European General Data Protection Regulation (EU GDPR) and associated rules, regulations, and guidance, to the extent applicable;
• The United Kingdom Data Protection Act 2018 and the United Kingdom General Data Protection Regulation (UK GDPR), to the extent applicable;
• Other applicable data protection, consumer protection, and electronic transactions laws in the jurisdictions in which Teamer operates, as amended from time to time.

3.1 Teamer reserves the right, in its sole discretion, to amend, modify, add to, or remove any or all parts of these Terms at any time. We will endeavour to give notice of any material changes by publishing the updated Terms on the Teamer Website. You are encouraged to review the Terms from time to time to remain informed of any updates. Your continued use of the Teamer Website, Platform, or Services following any such update constitutes your acceptance of the revised Terms.

4.1 To register for an account and use the Teamer Platform independently, you must be at least 18 years of age and possess the legal right, authority, and capacity to enter into this Agreement.

4.2 By accessing or using the Teamer Website, Platform, or Services, you represent and warrant that you are 18 years of age or older, that the information you provide to us is true and correct, and that you have the right, authority, and capacity to enter into this Agreement and to comply with each of its terms.

4.3 Where an institution that subscribes to the Teamer Platform enrols a student who is under the age of 18, the institution is responsible for ensuring that an appropriate parent, legal guardian, or duly authorised person has consented to the student’s use of the Platform in accordance with applicable law.

5.1 When registering for an account with Teamer, you warrant that all information you provide to us is true, accurate, current, and complete to the best of your knowledge.

5.2 We reserve the right, in our sole discretion and without notice, to refuse to register any user or to suspend any registration, where we consider it reasonable to do so.

5.3 You are solely responsible for safeguarding your account credentials, including your authentication email and any login tokens, magic links, or session identifiers. Teamer will not be liable for any loss or damage that may result from your failure to do so.

6.1 If you wish to cancel or close an account that you have registered with us, please contact us using the contact details set out on the Teamer Website. Where you are a student or staff member at an institution that subscribes to the Teamer Platform, account cancellation and data deletion may also be subject to the institution’s own retention obligations.

6.2 Teamer may cancel, suspend, or close your account at any time where we reasonably believe that you have breached these Terms, where we are required to do so by law, or where we otherwise consider it appropriate. We will use reasonable efforts to give you prior notice of any such action by email, although we are not required to do so where prior notice is not reasonably practicable or would prejudice the operation or security of the Platform.

6.3 Where your account is closed, your access to the Platform will be terminated, and we may delete or anonymise the personal information associated with your account in accordance with our Privacy Policy and any contractual obligations to your institution.

7.1 Teamer collects, uses, processes, and discloses personal information as described in our Privacy Policy. Our Privacy Policy forms part of these Terms and is incorporated by reference. We collect information to provide and improve our Services and to enhance the user experience.

7.2 Teamer shall not be responsible for the accuracy, completeness, or authenticity of personal information supplied by users to us, or to other persons acting on behalf of us.

7.3 If any user provides information that is untrue, inaccurate, not current, or incomplete, or if we have reasonable grounds to suspect that any such information is untrue, inaccurate, not current, or incomplete, or is given or used for any unlawful purpose, we reserve the right, in our sole discretion, to suspend or discontinue your access to the Services without notice.

7.4 You are responsible for maintaining the confidentiality of your account credentials. You are fully responsible for all activity carried out under your account.

7.5 You must notify us promptly of any actual or suspected unauthorised use of your account or credentials. Upon receiving such notice, we will use commercially reasonable efforts to restrict the unauthorised access within a reasonable timeframe.

7.6 Subject to applicable law, Teamer shall not be liable for any loss or damage suffered by you as a result of unauthorised use of your account.

7.7 You may be held liable for losses or damages suffered by Teamer or by third parties arising from the unauthorised use of your account where such unauthorised use is attributable to your failure to safeguard your credentials.

8.1 Teamer reserves the right to send you operational, administrative, security, and transactional communications relating to your account and use of the Services through any electronic or non-electronic channel, including email, in-application messages, SMS, and telephone calls. You may not opt out of essential operational and security communications relating to your account.

8.2 We may also send you marketing communications, such as product updates and information about new features, provided that we will give you the opportunity to opt out of such communications in accordance with applicable law. You may opt out of marketing communications at any time by following the instructions set out in those communications or by contacting us using the details on the Teamer Website.

9.1 We may, with your consent where required, display reviews, testimonials, comments, or other feedback that you provide to us regarding Teamer or the Platform on the Teamer Website and in our marketing materials. Where you do not wish for your feedback to be used in this manner, you should advise us at the time you provide such feedback or by contacting us using the details on the Teamer Website.

10.1 The relationship between Teamer and its customers and users is that of independent contractors. Nothing in this Agreement shall be construed as creating a partnership, joint venture, agency, fiduciary, or employment relationship between the Parties. Neither Party has authority to bind or commit the other Party in any manner, and neither Party shall hold itself out as having such authority.

10.2 You agree to use the Teamer Website, Platform, and Services at your own risk. You acknowledge and accept full responsibility and liability for your use of the Teamer Platform and Services, subject to non-excludable rights under applicable law.

10.3 Subject to applicable law and non-excludable consumer guarantees, Teamer shall not be responsible or liable in any way for the activities of any other Party or any other Party’s agents, employees, assigns, customers, partners, contractors, suppliers, or representatives arising out of or in connection with:

• Any failure by such Party to perform any of its obligations under this Agreement;
• Any negligent act or omission or other misconduct of such Party;
• Any failure by such Party to comply with any applicable law, rule, or regulation;
• Any accident, injury, or damage suffered or caused by such Party;
• Any business, academic, reputational, or personal impact arising from such Party’s use of the Teamer Website, Platform, or Services; or
• Any risk inherent in the use of the Teamer Website, Platform, or Services.

11.1 Teamer reserves the right to terminate this Agreement and your access to and use of the Website, Platform, or Services immediately, without prior notice and without liability, in the event that you fail to comply with any provision of this Agreement. In addition, Teamer may, in its sole discretion and at any time, with or without cause and with or without notice, suspend, restrict, or terminate your access to all or any portion of the Website, Platform, or Services on a temporary or permanent basis. Some reasons for such action may include, but are not limited to:

• Your breach of any term, condition, covenant, or obligation set out in these Terms or the Privacy Policy;
• A report or complaint from any third party alleging that your use of the Services has violated their rights or interests;
• Our inability to verify or authenticate any information you have provided to us;
• A reasonable suspicion of illegal, fraudulent, abusive, or otherwise improper activity on your part;
• Conduct by you that causes, or in our reasonable opinion is likely to cause, legal or reputational risk, liability, or harm to Teamer, its affiliates, agents, employees, partners, contractors, customer institutions, or other users;
• Conduct by you that poses a risk to the integrity, security, availability, or performance of the Platform;
• Non-payment of fees by your institution or any breach of the terms of an applicable subscription agreement between Teamer and your institution;
• Any other circumstance in which Teamer reasonably considers termination, suspension, or restriction of access to be appropriate.

11.2 You shall not be permitted to register, maintain, or operate more than one account on the Teamer Platform unless expressly authorised by Teamer in writing. The creation, maintenance, or use of duplicate accounts is strictly prohibited.

11.3 Termination of this Agreement shall not affect any rights or remedies that have accrued to either Party prior to the date of termination, nor shall it relieve you of any obligation that, by its nature, should survive termination, including without limitation obligations relating to confidentiality, intellectual property, indemnification, and limitation of liability.

12.1 Teamer is committed to the continuous improvement and development of the Website, Platform, and Services. You acknowledge and agree that, from time to time and at our sole discretion, with or without prior notice, we may:

• Release updates, modifications, or new versions of the Website, Platform, or Services;
• Add, change, or remove features, functions, or modules;
• Restrict, suspend, or terminate your access to all or any portion of the Website, Platform, or Services, on a temporary or permanent basis.

12.2 You may occasionally experience interruptions, delays, or errors in your use of the Teamer Website, Platform, or Services due to internet or other connectivity issues, the unavailability of upstream services beyond our control, technical difficulties, or scheduled maintenance. While we make reasonable efforts to minimise the frequency and duration of such events, we cannot guarantee their complete prevention.

13.1 You must not:

• Upload, post, transmit, or otherwise make available through the Platform any content that:
  1. Is harassing, threatening, indecent, obscene, defamatory, libellous, or otherwise objectionable, unlawful, or tortious;
  2. Is fraudulent, false, misleading, or deceptive;
  3. Infringes or may infringe upon the intellectual property rights, privacy rights, publicity rights, or other rights of any third party;
  4. Constitutes spam or unsolicited or duplicative content in breach of any applicable law;
  5. Contains software viruses, malware, worms, Trojan horses, time bombs, or other harmful or malicious code;
• Use any robot, spider, scraper, deep-link, or other automated or manual process to access, acquire, copy, or monitor any portion of the Website or Platform without our express written consent;
• Attempt to gain unauthorised access to any portion of the Website or Platform, or to any other systems or networks connected to the Website or Platform, by hacking, password mining, social engineering, or any other unlawful or unauthorised means;
• Probe, scan, or test the vulnerability of the Website, Platform, or any related infrastructure, or breach any security or authentication measures, without our prior written authorisation;
• Decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code, underlying ideas, or algorithms of the Website, Platform, or Services, except to the extent expressly permitted by applicable law and notwithstanding any contrary contractual provision;
• Take any action that imposes an unreasonable or disproportionate load on Teamer’s infrastructure, including by initiating denial-of-service attacks or comparable conduct;
• Use any device, software, or routine that interferes or attempts to interfere with the proper functioning of the Website or Platform or with any other user’s enjoyment of the Website or Platform;
• Interfere with or disrupt the Website, Platform, or any servers or networks connected to the Website or Platform;
• Collect or store personal information about users of the Website or Platform other than as expressly permitted by this Agreement and your authorised use of the Services;
• Reproduce, duplicate, copy, or republish all or any portion of the Website, Platform, or Services, whether electronically, mechanically, or otherwise, except as expressly permitted by this Agreement;
• Remove, alter, or obscure any proprietary rights notices appearing on or in the Website, Platform, or Services;
• Modify, rent, lease, loan, sell, distribute, or create derivative works based on the Website, Platform, or Services in any manner; or
• Otherwise exploit the Website, Platform, or Services in any unauthorised manner.

14.1 Teamer provides software-as-a-service (SaaS) products, solutions, and related services accessible through web browsers and, where applicable, native applications.

14.2 Subject to your continued compliance with these Terms and payment of any applicable fees by your institution, Teamer grants you a non-exclusive, non-transferable, revocable, subscription-based licence to access and use the Platform solely for your authorised institutional or personal academic purposes in accordance with this Agreement. This licence does not permit sub-licensing, assignment, or transfer of rights. We may, at our sole discretion and from time to time, upgrade, modify, or release new versions of the Platform, including new features, functions, and modules. Such upgrades or modifications may or may not be included within the scope of the licence granted in this Agreement, as determined by us and subject to the terms of this Agreement.

15.1 All intellectual property rights in and to the Website, Platform, and Services, including without limitation all copyrights, trademarks, service marks, trade names, patents, trade secrets, designs, and other proprietary rights, are and shall remain the sole and exclusive property of Teamer and its licensors. No right, title, or interest in or to the Website, Platform, or Services is granted or transferred to you, except for the limited rights of access and use expressly set out in this Agreement.

15.2 The Website, Platform, and Services contain content provided by Teamer, including text, images, videos, logos, marks, software code, and other materials (collectively, “Teamer Content”). All Teamer Content is protected by copyright, trademark, patent, design, and other intellectual property laws. Teamer and its licensors retain all right, title, and interest in and to the Teamer Content.

15.3 You are not granted any right or licence to use the Teamer name, marks, logos, or trade dress, except with our prior written consent.

15.4 All copyrights and related intellectual property rights arising from any promotional or marketing content produced by Teamer and published on the Teamer Website or through Teamer’s marketing channels shall remain the exclusive property of Teamer. Teamer retains all rights to use, reproduce, distribute, and otherwise exploit such content.

15.5 Where you provide feedback, suggestions, or ideas to Teamer concerning the Website, Platform, or Services (“Feedback”), you grant Teamer a perpetual, worldwide, irrevocable, royalty-free licence to use, reproduce, modify, and incorporate such Feedback into the Website, Platform, and Services without any obligation to you.

15.6 Teamer respects the intellectual property rights of others. If you believe that your intellectual property has been infringed by content made available through the Teamer Website or Platform, please contact us promptly using the contact details on the Website with sufficient evidence to support your claim. Upon receipt of a valid notice, we will review the complaint in good faith and take appropriate action where reasonably practicable.

16.1 As between you (or your institution) and Teamer, you (or your institution) retain all right, title, and interest in and to the data, content, and survey responses that you submit through the Platform (“Customer Data”). You grant Teamer a worldwide, non-exclusive, royalty-free licence to host, process, transmit, display, and use Customer Data for the purposes of providing and improving the Services, in accordance with our Privacy Policy.

16.2 The Teamer Platform uses artificial intelligence and machine learning techniques, including third-party large language model services, to categorise free-text survey responses and to assist in the generation of draft team formations. AI-generated outputs are presented as draft suggestions for review and approval by authorised institutional staff. Teamer makes no warranty or representation as to the accuracy, fitness, or suitability of AI-generated outputs for any particular purpose, and you acknowledge that institutional staff are responsible for reviewing and approving any AI-generated outputs before relying on them.

16.3 Where you submit content to the Platform that you do not own or have the right to submit, you represent and warrant that you have obtained all necessary consents, permissions, and licences to do so.

17.1 To the maximum extent permitted by applicable law, the Website, Platform, and Services are provided on an “as is” and “as available” basis. Teamer expressly disclaims all warranties and conditions of any kind, whether express or implied, including, without limitation, implied warranties or conditions of accuracy, merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the continuous availability, reliability, or accuracy of the Website, Platform, or Services, and you access and use the Website, Platform, and Services at your own risk.

17.2 Further, and subject to any non-excludable rights under applicable consumer protection law, Teamer makes no warranty, representation, or guarantee, whether express or implied, that:

• The Website, Platform, or Services will meet your requirements or expectations;
• The Website, Platform, or Services will be available on an uninterrupted, timely, secure, or error-free basis;
• The results obtained from your use of the Website, Platform, or Services, including any team formation outputs, survey categorisations, or analytical insights, will be accurate, complete, reliable, or fit for any particular purpose;
• The Website, Platform, or Services will be compatible with your devices, browsers, operating systems, networks, or other technology environment;
• Any defects in the Website, Platform, or Services will be corrected within any particular timeframe, or at all;
• The Website, Platform, or Services, or any servers, networks, or infrastructure that make them available, will be free from viruses, malware, harmful or impairing code, or other security vulnerabilities;
• The quality of any product, service, information, content, or other material obtained by you through the Website, Platform, or Services will meet your expectations or any standard of performance.

17.3 Teamer does not accept responsibility for any technical failures of the Website, Platform, the internet, cloud hosting infrastructure, or any damage or injury to your devices or systems resulting from your use of the Website, Platform, or Services. Subject to applicable law, Teamer shall not be held liable for any security incident, including breaches affecting the accuracy or integrity of information, beyond Teamer’s reasonable control.

17.4 The content available on the Website, Platform, and Services is sourced from materials believed to be accurate; however, it may contain inaccuracies, typographical errors, or omissions. Teamer makes no representations or warranties regarding the results to be obtained from the use of the Website, Platform, or Services, or their contents. Use of the Website, Platform, and Services is at your own risk.

17.5 Whilst Teamer makes every effort to ensure the proper functioning of the Platform and its integrations, the operation of certain features may depend on third-party providers and services. Accordingly, Teamer does not guarantee comprehensive coverage or the uninterrupted, error-free functioning of these third-party components, and expressly disclaims any such guarantees to the maximum extent permitted by law.

17.6 Nothing in these Terms is intended to exclude, restrict, or modify any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that may not be excluded, restricted, or modified by agreement.

18.1 You agree that you will have no claim against Teamer arising out of or in connection with this Agreement or the Services, and that, to the maximum extent permitted by applicable law, and except in relation to liability that cannot be limited or excluded by law (including liability for breach of consumer guarantees under the Australian Consumer Law), in no event shall Teamer, its affiliates, directors, officers, employees, agents, contractors, sub-processors, partners, or licensors be liable for any damages, claims, costs, expenses, or losses incurred or suffered by you, your institution, or any third party. This includes, without limitation, direct, indirect, compensatory, incidental, special, consequential, exemplary, or punitive damages, as well as damages for personal injury, disability, death, business interruption, loss of information or data, loss of privacy, loss of reputation, loss of goodwill, loss of profits, loss of revenue, loss of anticipated savings, loss of academic or educational opportunity, loss of contracts, loss of management or teaching time, or any other loss of any kind whatsoever. This limitation applies regardless of whether Teamer has been informed, knew, or ought reasonably to have known of the possibility of such damages, and extends to all causes of action, including breach of contract, breach of warranty, breach of statutory duty, defamation, negligence, strict liability, misrepresentation, other torts, and any third-party claims arising from or relating to your access to, use of, or inability to use the Website, Platform, or Services.

18.2 Teamer makes no warranty or representation that the Website, Platform, Services, or any servers that host them, are free from viruses, malware, disabling code, worms, or other harmful programs. You are responsible for implementing your own virus protection and security measures. Teamer shall not be liable for any loss or damage arising from such harmful code.

18.3 The Website, Platform, and Services may contain technical inaccuracies, typographical errors, or omissions. While we strive for accuracy, we make no warranties or guarantees regarding the completeness or correctness of any content or functionality, and we disclaim liability arising from such inaccuracies or errors to the maximum extent permitted by law.

18.4 Information presented on the Teamer Website is subject to change and may, at times, be out of date. Subject to applicable law, we accept no responsibility for keeping such information up to date or for any failure to do so. You acknowledge that your reliance on such information is at your own risk.

18.5 The information provided on the Website, Platform, and Services is for general informational purposes only and does not constitute legal, financial, educational, or other professional advice. You should seek independent professional advice before relying on any such information in connection with any decision.

18.6 To the maximum extent permitted by applicable law, the aggregate liability of Teamer to any user or institution arising out of or in connection with this Agreement, whether in contract, tort, statute, or otherwise, shall not exceed the fees paid or payable by that user’s institution to Teamer in respect of the Services in the twelve (12) months immediately preceding the event giving rise to the claim.

19.1 The provision of the Teamer Platform to an institution is governed by a separate written subscription agreement between Teamer and that institution. Where such a subscription agreement exists, its terms govern matters relating to fees, payment, term, renewal, and termination of the institutional subscription. Nothing in these Terms shall be construed as imposing a payment obligation on any individual end user, except where expressly agreed in a separate written agreement.

19.2 Teamer takes reasonable steps to maintain the security of payment information processed in connection with institutional subscriptions, including through the use of reputable payment service providers. You are advised not to share your account credentials, payment information, one-time passwords, or other sensitive information with any person.

20.1 The information contained on the Teamer Website, Platform, and Services is provided for informational purposes only. It is not intended as legal, financial, educational, academic, or other professional advice, and should not be relied upon as such. Subject to applicable law, Teamer accepts no responsibility or liability for the accuracy, completeness, or currency of the information presented or for any decision made in reliance upon it.

20.2 To the maximum extent permitted by applicable law, in no event shall Teamer be liable for any damages or losses of any kind arising out of or in connection with your use of, or inability to use, the Website, Platform, or Services, whether such liability arises from breach of contract, negligence, misrepresentation, or any other cause of action. This includes, without limitation:

• Loss of business;
• Loss of revenue, earnings, or profits;
• Loss of anticipated savings;
• Special, indirect, or consequential loss;
• Loss of goodwill or reputation;
• Loss of academic opportunity.

20.3 Nothing in this section is intended to exclude, restrict, or modify any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that may not be excluded, restricted, or modified by agreement.

21.1 The Website and Platform may contain links to third-party websites, applications, or services that operate under their own terms of use, privacy policies, and practices, which may differ from those of Teamer. A reference or hyperlink to a third-party site or service does not imply an endorsement by Teamer or any acceptance of responsibility for the content, products, or services offered through such third party. Teamer does not control, and is not responsible for, the content or practices of any third-party sites or services. Your access to any linked third-party site or service is at your sole risk. We recommend that you review the terms and privacy policies of any third party before use.

22.1 By using the Website, Platform, and Services, you agree, to the maximum extent permitted by applicable law, to indemnify, defend, and hold harmless Teamer, its directors, officers, employees, affiliates, agents, contractors, sub-processors, and licensors from and against any claims, demands, liabilities, damages, losses, costs, expenses, or actions (including reasonable legal fees) arising out of or in connection with:

• Your breach of this Agreement or the Privacy Policy;
• Your violation of any applicable law or regulation;
• Your infringement of any intellectual property or other right of any person or entity;
• Any content that you submit, post, or transmit through the Platform; or
• Your use or misuse of the Website, Platform, or Services.

22.2 You agree that you shall not initiate any claim, lawsuit, or seek to recover damages from Teamer, its directors, officers, employees, affiliates, agents, contractors, or licensors arising out of or in connection with Teamer’s exercise of its rights to:

• Remove or refuse to process any information or content submitted by you;
• Issue warnings to you, or suspend or terminate your access to the Website, Platform, or Services;
• Take any other action during an investigation of a suspected breach, or as a result of Teamer’s good-faith determination that a breach of this Agreement has occurred.

22.3 This indemnity and waiver shall apply to all violations described in, or reasonably contemplated by, this Agreement. By agreeing to these Terms, you waive any right to pursue claims against Teamer in respect of such acts or omissions, and you agree to indemnify and hold Teamer harmless from any resulting liabilities to the maximum extent permitted by law.

23.1 The Parties shall use good-faith efforts to resolve any dispute, controversy, or claim arising out of or in connection with this Agreement through negotiation. A Party initiating a dispute shall provide written notice to the other Party at the registered office address set out on the Website (“Notice 1”), describing the dispute in reasonable detail. The Parties shall thereafter engage in good-faith discussions for a period of not less than thirty (30) business days, commencing on the date of receipt of Notice 1. If the dispute is not resolved at the conclusion of this period, either Party may, by written notice (“Notice 2”), declare the negotiation period concluded. The Parties shall observe a further cooling-off period of five (5) business days, during which either Party may make a final attempt at amicable resolution.

23.2 If the dispute remains unresolved upon the expiry of the cooling-off period, either Party may pursue any further dispute resolution mechanism available under this Agreement or applicable law.

23.3 Notwithstanding the foregoing, nothing in this section shall prevent Teamer from seeking, at any time, a temporary restraining order, preliminary injunction, or other equitable relief from a court of competent jurisdiction in order to preserve the status quo or prevent irreparable harm.

24.1 This Agreement shall be governed by and construed in accordance with the laws of New South Wales, Australia, without reference to its conflict of laws principles. The Parties agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia, in respect of any matter arising out of or in connection with this Agreement, save that Teamer may bring proceedings against you in any jurisdiction where you are located or where a relevant breach has occurred.

25.1 If you have any questions, queries, or feedback regarding these Terms, please contact us at:

• Email: hari@teamer.university
• Postal Address: Teamer Pty Ltd, Sydney, New South Wales, Australia

26.1 No failure or delay by Teamer in enforcing any of its rights under these Terms shall be deemed a waiver of those rights or any other rights. No waiver shall be effective unless given in writing and signed by a duly authorised representative of Teamer.

26.2 If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be severed to the extent of such invalidity, illegality, or unenforceability, and the remaining provisions shall continue in full force and effect.

26.3 You may not assign, transfer, sub-licence, or otherwise deal with any of your rights or obligations under this Agreement without the prior written consent of Teamer. Teamer may assign, transfer, or sub-licence its rights and obligations under this Agreement in connection with a sale of all or substantially all of its business or assets, or otherwise with reasonable notice to you.

26.4 Teamer may subcontract the performance of any of its obligations under these Terms without prior notice to you, provided that Teamer remains responsible for the performance of those obligations.

27.1 Teamer is committed to providing high-quality products and services and continuously strives to improve them. However, due to certain legal and technical constraints, we may, in some circumstances, be unable to provide uninterrupted or error-free Services. We appreciate your understanding in such cases.

27.2 We do not represent or warrant that:

• The Services will always be secure, error-free, or timely;
• The Services will always function without delays, disruptions, or imperfections;
• Any content or information you obtain on or through the Services will be timely, accurate, or complete.